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    • Action plan

    Improve communication within your team

    Medium effort

    High impact

    When a business is communicating well internally its staff feel more engaged and involved. When done badly it can be something that breeds resentment and confusion. Developing a set of steps which outline a system of communication that suits the individual needs of your business will ensure consistency and prevent many parts of the job your team felt frustrated by.

    • We’ve designed our action plans to be completed in the order of steps laid out and explained why each step is important
    • Customising your action plan lets you set your own completion dates, assign tasks to others and get notifications
    • Helpful tools are provided for certain steps while a tracking metric at the end will help you determine the long-term success of your effort
    • A downloadable PDF version of each action plan is available if you’d like to compete it offline
    What's involved? Ways to use this action plan Measuring impact
    1

    See what is missing from the way your business communicates internally

    Impact: medium

    Why will this help?

    Analysing your internal communications will help you fill the gaps and engage more of your employees.

    Is your internal communication as good as it could be?
    2

    Spend some time learning about how other businesses have gone about creating good communication strategies

    Impact: low

    Why will this help?

    Learning from the experiences and lessons of fellow business leaders is the best way to direct your own improvement efforts.

    Developing good lines of communication throughout your business

    Communication, communication, communication. It’s a buzz word that many of us might disregard, but in actual fact, communication is key to the success of many businesses.
    3

    Ask your staff what they like and dislike about the way internal communication is facilitated

    Impact: medium

    Why will this help?

    Putting together an employee survey is a great way to establish what's missing from your internal communications. It will flag issues you might not have known exist and help get early buy in for any changes made.

    Putting together an internal communications survey
    4

    Develop a set of helpful guidelines that help teams better communicate, including how to structure meetings, make requests, ask for feedback and make announcements

    Impact: medium

    Why will this help?

    Creating an engaging communications strategy is vital for the day-to-day running of your business. A company-wide set of guidelines helps maintain consistency and provide a foundation for improvements.

    Best practices for your internal communications strategy
    5

    Check back in with staff after three months to find out whether the changes that have been implemented are improving the way in which the company as a whole communicates

    Impact: medium

    Why will this help?

    It's important to track the effectiveness of a particular change and not just assume it is done and dusted. Your team will be the ones working by the guidelines day after day so will have the most useful feedback.

    What can I do with this Action Plan?

    Start this Action Plan

    Add some extra information to this plan and we’ll help you get it done.

    • We’ve designed our action plans to be completed in the order of steps laid out and explained why each step is important
    • Customising your action plan lets you set your own completion dates, assign tasks to others and get notifications
    • Helpful tools are provided for certain steps while a tracking metric at the end will help you determine the long-term success of your effort
    • A downloadable PDF version of each action plan is available if you’d like to compete it offline

    Download and print

    Get a printable template for this Action Plan, fill it in with some target dates, and share it with your team. Pin it on the wall where everyone can see it.

    Get the printable Action Plan

    Learning Groups

    We also run Learning Groups on these topics where you can join other leaders tackling the same challenges.

    Find a Learning Group

    How will I know if my action plan is working?

    Staff satisfaction survey results

    Staff satisfaction surveys help gauge sentiment at regular intervals

    Why this metric?

    Whether gathered anonymously or not, staff satisfaction surveys help gauge the sentiment of your people as changes are made and impacts felt.

    How do I start tracking?

    Use an online survey to get feedback from members of staff three and six months after making changes to see what impact it has had.