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Targeted support and guidance for UK business leaders looking to improve

  • Free and impartial resources
  • Developed from real business experiences
  • Created for busy people
  • Accessible from wherever you work

Supported by the UK government, but built by businesses just like yours.

Learn more about us

Questions we're helping businesses answer

What issue is keeping you awake at night? Our targeted support is all about helping you overcome those challenges. What problems are you trying to solve?

Select a topic

Digital

How can I improve the digital presence my business has? How can I streamline and automate some of our business processes? How do I work out the best digital sales channels to use? How should I use the data I have to improve decision making? How do I effectively seek external digital support? How do I know if my technology is robust enough for growth? How should I best budget and plan for new technology investments? How do I assess and choose the right technology to improve business operations? How can I understand what digital tools or support my business needs? How should I go about collecting data to improve my business?

Leadership & Strategy

How do I learn to become a better leader? How can I reflect on my own strengths and weaknesses as a leader? How do I improve the communication in my business? As a leader, how do I learn to trust others within my organisation? How do I give my team autonomy and get better at delegating? How do I get staff interested in our vision and values? How can I balance short-term needs with long-term targets? How do I apply learnings from other businesses to my own company? How should my role as a business leader evolve with the company’s growth? How do I get better at noticing and reacting to warning signs?

People & Team

How can I develop the skillsets of my workforce? How can I reduce employee turnover? How can I run a better appraisals process? How can I keep my best members of staff? How do I manage an effective remote workforce? How can I develop career paths for my staff? How can I increase staff engagement and motivation? How do I deal with a challenging member of staff? How can I improve my hiring and onboarding practices? How should I performance manage my staff?

Planning

How do I better inform my business plans? How can I define and communicate my vision for success? How can I work out what required skillsets are missing in the business? How can I balance ambition with setting realistic goals? How can I get staff interested in the financial situation? How do I ensure my business can navigate a dip in trading? How can I get better at looking internally at my business? How do I know when to scale up my business? How can I make my business more resilient to change? How do I know when to invest in my business?

Sales & Growth

How can I identify new customers to target? How do I build a network to support my business? How do I benchmark my business against competitors? How can we better serve our most loyal customers? How do I develop a clear unique selling point? How do I create targets and KPIs for my staff? How do I make sure my team and processes are ready for growth? How can we develop new products and services? How can I get a better return on investment from my marketing? How do I financially plan for new opportunities?
All

The different ways we can help your business

Mentoring for Growth

Access relevant skills, new experiences and fresh perspectives to help improve your leadership.

Advisory Boards

Enjoy non-executive director style support from a group of experienced businesspeople

Action plans

It often helps to have a little structure. Our action plans do that, in a manageable way.

Guides

Use our guides to find out what underlying themes are important to address.

Tools and templates

Put thoughts into action to improve your processes and procedures.

Real business stories

Read and watch stories of how businesses have faced challenges and improved performance.

Who do we work with?

We partner with over 40 well-known organisations to bring real industry expertise to the business support we provide

Latest

Black + Blum products

Real business story

Doing one thing well helped Black+Blum double revenue in two years

A combination of leadership self analysis, product optimisation and team empowerment has helped Black+Blum take big strides forward in the last year. Founder Dan Black explains more..

Real business story

It's The Small Things podcast: Dan Black, founder, Black + Blum

Doing less but doing it better has been transformational for product design company Black + Blum, seeing it increase turnover and reach new customers..
baa bar

Real business story

My staff give me 200 per cent, so I need to give 1,000

Few sectors were hammered as hard by the pandemic as hospitality, but Elaine Clarke of Baa Bar is determined to put the industry's annus horribilis behind her and lead her team to new heights..