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People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Define your digital vision
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Motivate high-performers
How to create development opportunities.
Motivation
People & Team
Quick Tip
Open up the feedback process
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Link rewards to performance
How to recognise effort in different ways.
Motivation
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development