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Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Invest in your own training
How to improve your leadership capabilities and skills.
Leadership Behaviours
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Create networking opportunities
How to create development opportunities.
Motivation
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Define your digital vision
How to put digital at the heart of your business.
Digital Commerce