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Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Leadership & Strategy
Quick Tip
Display your business values clearly
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
People & Team
Quick Tip
Track performance throughout the year
How to measure performance.
Performance management
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
Planning
Quick Tip
Find affordable technology suppliers
How to make ambitious investments in new technology.
Ambition
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Monitor skills development
How to create a training culture.
Talent development
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
Planning
Quick Tip
Build ambitions into forward planning
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce