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Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Optimise your recruitment strategy
How to ensure you recruit to succeed.
Talent development
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Create an effective employee integration process
How to determine what talent is needed.
Talent development
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
Planning
Quick Tip
Set aspirational targets
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Planning
Quick Tip
Create incentives for meeting specific targets
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition