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Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Track performance throughout the year
How to measure performance.
Performance management
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Sponsor high-performers to attend training courses
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Create specific projects for apprentices to optimise efforts
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Open up the feedback process
How to motivate and engage your employees.
Motivation
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting