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Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Use digital to differentiate your business
How to adopt general ICT solutions.
Digital Commerce
Leadership & Strategy
Quick Tip
Adopt an open/transparent leadership style
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Create an effective employee integration process
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Leadership & Strategy
Quick Tip
Invest in your own training
How to improve your leadership capabilities and skills.
Leadership Behaviours
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce