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People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Planning
Quick Tip
Find affordable technology suppliers
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Map your supply chain
How to digitise your supply chain.
Digital Commerce
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Planning
Quick Tip
Decide what data is needed to prioritise investments
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Utilise face-to-face networking
How to develop external contacts.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Hold regular discussions where employees can contribute new ideas
How to engage employees in research and development process.
Collaborative tools & analytics
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics