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Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Display your business values clearly
How to communicate your vision or values.
Vision & Values
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Review your values and vision as you grow and develop
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Adopt an open/transparent leadership style
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
People & Team
Quick Tip
Create an effective employee integration process
How to determine what talent is needed.
Talent development
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
People & Team
Quick Tip
Integrate goals or key performance indicators (KPIs)
How to define “good” performance.
Performance management
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce