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Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Planning
Quick Tip
Create incentives for meeting specific targets
How to ensure employees buy in to targets.
Target Setting
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Planning
Quick Tip
How to keep up with technological changes
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Hold regular discussions where employees can contribute new ideas
How to engage employees in research and development process.
Collaborative tools & analytics
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics