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Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Motivate high-performers
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Leadership & Strategy
Quick Tip
Invest in your own training
How to improve your leadership capabilities and skills.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Open up the feedback process
How to motivate and engage your employees.
Motivation
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Adopt an open/transparent leadership style
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Make sure you act on employee feedback in different ways
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics