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Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Share data with other organisations
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Map your supply chain
How to digitise your supply chain.
Digital Commerce
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
Planning
Quick Tip
Find affordable technology suppliers
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours