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Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
People & Team
Quick Tip
Integrate goals or key performance indicators (KPIs)
How to define “good” performance.
Performance management
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Open up the feedback process
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Capture cost savings and information benefits
How to digitise your supply chain.
Digital Commerce
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation