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Leadership & Strategy
Quick Tip
Invest in your own training
How to improve your leadership capabilities and skills.
Leadership Behaviours
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Leadership & Strategy
Quick Tip
Assess your own performance objectively
How to improve your leadership capabilities and skills.
Leadership Behaviours
Digital Readiness
Quick Tip
Define your digital vision
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
People & Team
Quick Tip
Create networking opportunities
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Integrate goals or key performance indicators (KPIs)
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Share data with other organisations
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics