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Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
People & Team
Quick Tip
Create networking opportunities
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Link rewards to performance
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Review your values and vision as you grow and develop
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Use digital to differentiate your business
How to adopt general ICT solutions.
Digital Commerce
Digital Readiness
Quick Tip
Hold regular discussions where employees can contribute new ideas
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Capture cost savings and information benefits
How to digitise your supply chain.
Digital Commerce
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
People & Team
Quick Tip
Optimise your recruitment strategy
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development