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Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Hold regular discussions where employees can contribute new ideas
How to engage employees in research and development process.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Create specific projects for apprentices to optimise efforts
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Set aspirational targets
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management