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Leadership & Strategy
Quick Tip
Make sure you act on employee feedback in different ways
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Track performance throughout the year
How to measure performance.
Performance management
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
Planning
Quick Tip
Utilise face-to-face networking
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Display your business values clearly
How to communicate your vision or values.
Vision & Values
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Planning
Quick Tip
Set aspirational targets
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Review your values and vision as you grow and develop
How to communicate your vision or values.
Vision & Values
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Create incentives for meeting specific targets
How to ensure employees buy in to targets.
Target Setting
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Assess your own performance objectively
How to improve your leadership capabilities and skills.
Leadership Behaviours
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Digital Readiness
Quick Tip
Use digital to differentiate your business
How to adopt general ICT solutions.
Digital Commerce
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours