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Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Leadership & Strategy
Quick Tip
Display your business values clearly
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Planning
Quick Tip
Set aspirational targets
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Have a research and development plan with actionable steps
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
Planning
Quick Tip
Decide what data is needed to prioritise investments
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Link rewards to performance
How to recognise effort in different ways.
Motivation
Digital Readiness
Quick Tip
Build partnerships with universities and research bodies
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Monitor skills development
How to create a training culture.
Talent development
Leadership & Strategy
Quick Tip
Make sure you act on employee feedback in different ways
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management