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People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Planning
Quick Tip
Decide what data is needed to prioritise investments
How to make ambitious investments in new technology.
Ambition
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Share data with other organisations
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Planning
Quick Tip
Find affordable technology suppliers
How to make ambitious investments in new technology.
Ambition
People & Team
Quick Tip
Track performance throughout the year
How to measure performance.
Performance management
Planning
Quick Tip
Build ambitions into forward planning
How to change mindset around future planning.
Ambition
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Build partnerships with universities and research bodies
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce