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Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
People & Team
Quick Tip
Motivate high-performers
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours
People & Team
Quick Tip
Sponsor high-performers to attend training courses
How to create development opportunities.
Motivation
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Map your supply chain
How to digitise your supply chain.
Digital Commerce
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Leadership & Strategy
Quick Tip
Adopt an open/transparent leadership style
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce