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Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Create specific projects for apprentices to optimise efforts
How to engage employees in research and development process.
Collaborative tools & analytics
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Optimise your recruitment strategy
How to ensure you recruit to succeed.
Talent development
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours