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Employee engagement

Performance management

Ensure your targets are relevant

How to define “good” performance.

Make sure your targets or key performance indicators (KPIs) are relevant by testing them against the “SMART” criteria. A SMART goal should be S – specific, M – measurable, A – attainable, R – relevant to your organisation and T – time-bound. Continue to evaluate your progress regularly to ensure you’re on the right track. For example, if you’ve exceeded your revenue target for the current year, you should determine whether that’s because you set the bar too low. A SMART approach helps you gain insight from successes and under-performance.

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