Management behaviours

Lead and implement change effectively

How to take a structured approach.

Read John Kotter’s book, “Leading Change”, which offers practical suggestions and describes an eight-step process for making real changes to your business. Whether you’re considering a small change to one or two processes, or a system-wide change to your organisation, even the strongest leaders can feel uneasy and intimidated by the challenge. The steps put forward by the professor at Harvard Business School are: (1) creating a sense of urgency, (2) building a guiding coalition, (3) forming a strategic vision and initiatives, (4) enlisting a volunteer army, (5) enabling action by removing barriers, (6) generating short-term wins, (7) sustained acceleration and (8) instituting change.

In real life: Find out why implementing change meant not obsessing over everyone being his friend for John Armstrong.

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