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Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
Leadership & Strategy
Quick Tip
Use a mentor effectively
How to engage with mentors or use advice.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Use digital to differentiate your business
How to adopt general ICT solutions.
Digital Commerce
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Create a vision of your industry to guide your business
How to adopt general ICT solutions.
Digital Commerce
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Utilise face-to-face networking
How to develop external contacts.
Ambition
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation