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People & Team
Article
We proved culture beats budget to hold on to our staff
Futrli found it challenging to retain staff as a young SME in the tech market. It had to compete with larger budgets for wages and training at bigger firms.
Provide development opportunities
Leadership & Strategy
Article
Our company values meant something different to everyone
Fordway learned that its company values meant something different to each employee. Here's how they got staff involved in updating and designing new ones.
Create meaningful vision and values
Sales & Growth
Article
Staggering hires helped us do marketing properly
Forecasting firm Futrli found it hard to coordinate marketing with no dedicated team and little budget. Those without the right skills were plugging gaps.
Set a marketing strategy
People & Team
Article
Our appraisal process left us struggling to compare employee performance
Preston-based firm Suresite realised that its staff review process was too vague to provide any real insights on company-wide performance.
Define 'good' performance using clear performance metrics
Digital Readiness
Article
We couldn’t build any further without developing our business data
Users of the ShopAppy website were dropping off as changes were based on one or two opinions, rather than prioritising based on user business data.
Develop the use of business data
Leadership & Strategy
Article
We rolled out a profit share scheme to reward staff commitment
MI Supplies wanted to find a way to reward staff commitment and help them place long-term relaionships over short-term profit. It settled on a profit share.
Reward commitment to vision and values
Digital Readiness
Article
Using a spreadsheet to manage stock was not working anymore
Cheeky Chompers relied on Excel to manage stock, manufacturing and customer orders. This made for a complex supply chain and was hard to keep on top of.
Digitise your supply chain
Sales & Growth
Article
We identified a target audience and found a global market to tackle seasonality
Cocofina found it challenging to maintain consistent sales throughout the year because of its issues with seasonality – sales suffered in the winter.
Identify target markets
People & Team
Article
We built a training culture to survive rapid change
Shopblocks staff needed more time to explore new development areas, but it was hard to find capacity for a training culture without damaging existing work.
Create a training culture
Article
We overhauled how we handled staff requests to fight innovation inertia
Fast Web Media needed to re-engage employees in innovation process after frustration had set in and staff had become fed up with the rate of progress.
Leadership & Strategy
Article
Our business is global, but managing a team working remotely is tough
As Formula Botanica has grown it has struggled to find people who won’t “wither” working remotely across England, Belgium, Slovakia and Brazil.
Support your employees
Planning
Article
We chose stories over advice to get the most out of our business mentors
HR firm CharlieHR recognised it would need outside help to continue growing the business, in particular growth strategy insight from business mentors.
Develop external contacts