Guides

These guides are designed to walk you through best practice approaches to business challenges.

They will bring to light the important issues and themes that underpin a particular business challenge and prepare you for making long-lasting improvements.

  • Based on SME experiences, not corporate jargon
  • Filled with real-world stories
  • Achievable steps every business can take

Confirming a new hire

Found the right person for the role? There are a number of things you need to do next as an employer.

Four quick wins to improve your hiring process

Are you looking to improve your hiring process but not sure where to start? Here are four quick wins to help you improve your recruitment success.

Selecting the best candidate

Getting the right person for a new role within your business is a priority for you, but how do you narrow down a selection to interview?

Three steps to creating the perfect job advert

Job adverts provide a clear overview of what you're looking for from applicants and what they can expect from a role in your business.

Preparing to hire new employees

You’ve decided it’s time to hire new staff – here are a few things to consider that other businesses have found helpful.

How to work out it’s time to hire

Business is going well and you’re looking at where you could free up time and capacity. But how do you know if it’s the right time to hire a new …

How small and medium-sized businesses can crack ecommerce

We’re buying more online than ever before. Here’s how almost any business, however small, can reach exciting new markets by launching an ecommerce operation.

Five steps to help your business tackle the skills shortage

These are the five steps small business can take to tackle the skills shortage in their company.

Five ways SMEs can manage their energy prices

Discover the ways your small business can tackle the energy price rises.

Five easy steps to bringing an apprentice into your business

Find out how your business can take advantage of government support to bring in apprentices that have fresh ideas and new ways of thinking.

How to make and receive secure online payments

Ensuring that online payments are safe is essential. If your business can’t secure online payments, it could lose customers – and even end up breaking the law.

How to address the biggest cyber weakness a business has

Even with the best intentions, it’s almost inevitable that people make mistakes. So what can business owners do to prepare for and reduce human error?

How to create a cyber attack recovery plan

A cyber attack can result in lost revenue, disrupted operations and reputational damage. It's essential to have a plan in place so you know what to do next.

How to manage cyber security when staff are working from home

Working from home has become the new normal for many businesses. But with staff out of the office, managing cyber security is even more challenging.

The common types of cyber fraud and how to detect them

Cyber fraud can be very damaging for businesses, so it's important you understand the different types of cyber fraud and how to detect them.

How to identify any security vulnerabilities your business may have

From weak passwords to outdated software, there are lots of security vulnerabilities lurking within your business. Here’s how to reduce the risk.

How to use technology to improve cash flow

Cash flow is one of the most vital metrics to keep an eye on. It lets you settle with suppliers, meet payroll and grow – think of it as your …

How to work out what financial information to share with your team

As a business owner, sharing financial information can be a fine line to tread. So what’s the answer when it comes to financial transparency with staff?