A networking culture helped substitute competition for community
Turning an underperforming business round is never easy, but Steven Hawke is using the help of people running similar firms to make the challenge easier.
A £4 toothbrush was the catalyst at The Old Mill House
Changes made at The Old Mill House might seem blindingly obvious, but they happened because of an effort to think about what might frustrate a guest.
It doesn’t have to be lonely at the top if you find like-minded people
Finding a way to regularly meet with other business owners going through similar challenges has made life less lonely at the top for hotelier Clare Bond.