Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Digital Readiness
Video
How digitally simulating your business can transform productivity
Andrew Peters tells us that using digitalisation tools to simulate your business can create step changes in productivity by helping you to see whether your processes are aligned with your value streams.
Digital Commerce
People & Team
Article
Cutting half its staff provided a renewed focus for LifeSkills
It takes a brave leader to make half their employees redundant and slash turnover, but that’s exactly what LifeSkills boss Spencer Fearn has done.
Motivation
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Leadership & Strategy
Article
33 deliverables to stand out in the hospitality sector
Strategic planning is crucial to succeed in the competitive hospitality industry. Jon Yantin, a senior hospitality strategist at Stake Concepts, shares with us his framework for launching new businesses and reinvigorating existing ones.
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
People & Team
Article
Don’t fret about the costs – consider the motivation gains
"Company rewards schemes do come at a cost, but also help form the corporate culture, attract talented people and maintain job retention at high levels”, said Dave Barnett, who believes strongly in motivation strategies.
Motivation
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Digital Readiness
Article
How building business partnerships with universities and research bodies can pay off
Universities are edifices of industry expertise. Building business partnerships with these institutions can create commercial opportunities and help small companies kickstart innovation.
Collaborative tools & analytics
Leadership & Strategy
Article
A shared approach to a charitable initiative can bring a team together
When Nick Gold, MD of motivational and after-dinner speakers agency Speakers Corner (speakerscorner.co.uk) wanted to introduce a charitable initiative into the workplace he considered two approaches.
Vision & Values
Planning
Article
Setting targets as a family business – it’s about aligning expectations
Running a family business gives you the chance to think about long-term performance. But it's important to make sure the goals of different family members are aligned when setting targets.
Target Setting
Planning
Article
Balancing business ambition with setting unattainable growth targets
Finding the right balance between ambitious goals and unattainable growth targets is crucial to getting the best out of staff. Failure to reach a goal can damage motivation, yet targets are an incredibly powerful motivator. So, how should you approach setting them?
Ambition
Leadership & Strategy
Article
If you don’t think your business needs to improve you’re kidding yourself
Believing that a business, and the management team at the helm, should never stop trying to improve, Geometric Manufacturing managing director Paul Wenham explains why it can be such an effective outlook.
Leadership Behaviours
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
Leadership & Strategy
Article
Bosses don’t have to be their staff’s best friends
In trying to be a friend to each of his employees one business leader ultimately found it harder to have the difficult conversations when they did arise.
Leadership Behaviours
People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
People & Team
Article
We keep our staff constantly intellectually challenged
Technical consultancy Amido has turned work down because it didn’t feel that it would keep its employees fully engaged or intellectually challenged, and makes sure staff are involved with client negotiations from the outset.
Motivation
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Digital Readiness
Article
Why a CRM system isn’t just for making sales
Often thought of as a corporate luxury, a CRM system is a tool facilitating sound communication between a business – both large and small – and its customers.
Digital Commerce
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting
People & Team
Downloadable
Steps to building an onboarding process for new employees
Onboarding process steps you need to consider, including how to improve employee performance and a complete onboarding checklist.
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting