Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Video
Ryan Anderson of Pendle Doors believes that company culture is central to business success
Ryan Anderson is operations manager at Pendle Doors, based in Darwen, Lancashire. Pendle Doors makes modern, contemporary doors, quality fire doors and custom doors for the construction industry.
Leadership Behaviours
Digital Readiness
Article
Discover the innovative strategies behind a productive commute
A productive commute can not only help you arrive at work feeling enthused for the day ahead but also make delays and congestion more palatable. From making calls to podcast listening, we discovered the different approaches at your fingertips.
Collaborative tools & analytics
Sales & Growth
Article
The businesses selling into unusual export countries
Libya, Jordan, Senegal and the Philippines – all unusual export countries British SMEs are doing business with. Be the Business looked at how each of these companies selected the right trading nations and what was crucial in de-risking the process.
Expanding & Exporting
Sales & Growth
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing & Sales
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Sales & Growth
Article
Why some businesses are selling internationally more than domestically
Despite Britain abandoning its target of £1tn in exports by 2020, Be…
Expanding & Exporting
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
People & Team
Article
Successful employee evaluation schemes only work with staff buy-in
Before you look to introduce new employee evaluation schemes or to enhance existing ones you must get staff involvement explained Bertie Hubbart.
Performance management
Leadership & Strategy
Article
Do you really know what makes your business remarkable?
Martin Morales, CEO and founder of Ceviche Family, shares his top tips for building a remarkable business built on memorable customer experiences.
Support your employees
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
People & Team
Article
It’s The Small Things: Snaffling Pig CEO Nick Coleman
They have a lofty goal – be bigger than Walkers and loved as Lego. However, Nick Coleman and Snaffling Pig are getting there one small improvement at a time.
Motivation
Digital Readiness
Video
A quirky idea to drive up off-season demand in Cornwall
An innovative approach taken by The Olde House in Cornwall has been successful in improving off-season demand for the forward-thinking family business.
Collaborative tools & analytics
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
People & Team
Article
Why it helps to define what good staff performance actually looks like
From a weekly health check to project management software, staff performance is at the forefront of the agenda for Love Energy Savings and Smarter Digital Marketing as the two businesses look to make the workforce more productive.
Performance management
Planning
Article
A successful CBILS application: Give banks as much info as you can
When Plastic Card Services set about applying for the government's CBILS funding pot, it knew overdelivering information would be the successful approach.
Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
People & Team
Article
How to monitor your best performing staff and empower them
While most focus may go on dealing with members of staff not pulling their weight, business leaders must be careful to not ignore their best performing staff who are the most important assets.
Talent development
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development