Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Video
Three tips for improving your business’s productivity
Andrew Peters, from Siemens, passes on three tips for improving your business’s productivity, based on his experiences in business over the past twenty years.
Leadership Behaviours
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Leadership & Strategy
Article
Bigger business collaboration helped Trunki de-risk development
How do you reduce the risk that comes with launching a new product? Kids’ travel company Trunki found success by taking a embracing business collaboration.
Develop external contacts with the aim of developing new products / services
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Leadership & Strategy
Article
33 deliverables to stand out in the hospitality sector
Strategic planning is crucial to succeed in the competitive hospitality industry. Jon Yantin, a senior hospitality strategist at Stake Concepts, shares with us his framework for launching new businesses and reinvigorating existing ones.
Leadership & Strategy
Article
Restaurant Nathan Outlaw shakes up industry norms
As the only two Michelin-starred fish restaurant in the UK, Ian Dodgson is always having to think about creative improvements at Restaurant Nathan Outlaw.
Support your employees
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
People & Team
Article
Engaging with remote working has helped my business to…
While issues such as trust, accountability and productivity often cloud the subject of remote working, businesses around the UK are embracing the practice and making it work by layering it into the company culture.
Talent development
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Leadership & Strategy
Article
If you’re not learning from competitors then how can you ever improve?
Businesses adept at learning from competitors are always looking for ways to improve, whether that’s avoiding the mistakes close counterparts make or exploiting industry trends to stay ahead of the pack.
Leadership Behaviours
People & Team
Article
How the best SMEs continue to motivate high performers
A company's top employees need to remain incentivised and engaged if they are going to remain with the business. Let them get frustrated or bored and they will leave for pastures new. We talked to two companies striving to motivate high performers.
Motivation
Sales & Growth
Article
Why some businesses are selling internationally more than domestically
Despite Britain abandoning its target of £1tn in exports by 2020, Be…
Expanding & Exporting
Planning
Article
Good cash flow forecasting will show the way
Peter Watson explains how his four-point coronavirus crisis survival strategy is backed up by careful cash flow forecasting that will inform big decisions.
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting
Digital Readiness
Article
How building business partnerships with universities and research bodies can pay off
Universities are edifices of industry expertise. Building business partnerships with these institutions can create commercial opportunities and help small companies kickstart innovation.
Collaborative tools & analytics
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Digital Readiness
Article
A skills plan that works just as well for older staff as it does for younger
With the age of retirement set to hit 66 by 2020, it’s vital that companies ensure a skills plan is in place that's as appropriate to people in their sixties as it is to those aged 16.
Digital Commerce
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Leadership & Strategy
Article
I felt like I was in my dad’s shadow
It took Liz Davis a long time to realise she didn’t need to be her dad after taking over the family business – she just needed to be herself.
Improve your own leadership capabilities