Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
How to become a disruptive leader in a family business
We spoke with Barry Leahey MBE about what it means to be a disruptive leader – especially when you’re at the helm of a family business.
Leadership Behaviours
Digital Readiness
Article
How Facebook Live cookery sessions are putting one business on the map
When coronavirus threatened their business, The Cooking Shed turned to Facebook Live and connected with some surprising new customers.
Collaborative tools & analytics
People & Team
Article
SMEs need to develop career paths or risk losing staff
Small businesses have to establish viable career paths to retain staff. Three business leaders share the steps they’ve taken.
Talent development
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
People & Team
Article
Business is like sport, you need to balance strengths and weaknesses
Thinking that business is like sport has allowed Roger Smith to focus on building the right mix of people at the family business he's now at the helm of.
Motivation
Leadership & Strategy
Article
Creating an environment that welcomes suggestions and objective feedback
Businesses which fail to provide a way for staff to provide objective feedback on their working world are missing out on a wealth of insight that would help drive productivity.
Leadership Behaviours
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
People & Team
Article
World Cup productivity: Trust your staff now and reap benefits later
While it may be tempting to crack down on employees getting caught up in World Cup fervour in the workplace, adopting an approach based on trust and accountability can create a buoyant atmosphere that lasts beyond that final whistle.
Motivation
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Digital Readiness
Article
How to ensure ongoing personal development
The role of business leaders continually evolves as a company grows. This means you need to ensure ongoing personal development and continually learn new skills knows Lisa Forde, Director of Dotty about Paper.
Collaborative tools & analytics
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
Planning
Article
Balancing business ambition with setting unattainable growth targets
Finding the right balance between ambitious goals and unattainable growth targets is crucial to getting the best out of staff. Failure to reach a goal can damage motivation, yet targets are an incredibly powerful motivator. So, how should you approach setting them?
Ambition
Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development
Leadership & Strategy
Article
I suggested to our competitors that we all suspend trading
At the start of the coronavirus crisis, Hattons Model Railways MD came up with a bold idea that had the power to help everyone – competitors included.
External Collaboration
Planning
Article
We’re looking at ways to completely restructure the business
The coronavirus lockdown has been eye-opening for Catherine Connor, co-founder of Lovingly Artisan, who is now eyeing a restructure.
Change your mindset around future planning
Digital Readiness
Article
Marrying structure and creativity to unlock business innovation
Having created the world’s first designer low-energy light bulb, Plumen had to think strategically about the way in which future business innovation would be cultivated.
Collaborative tools & analytics
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
Leadership & Strategy
Article
Management behaviour: Work amongst staff or hide away?
As one of the most visible manifestations of management behaviour, the location a leader chooses to place themselves within an office environment can have a big impact on politics and productivity.
Leadership Behaviours
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition