Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Customer insights showed us a new way of running business
Business owners often have a very clear idea about what they do and where they want to take their business – but customer insights can be valuable and prompting you to certain directs admitted Ann-Marie Rossiter.
Digital Commerce
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
People & Team
Article
We reward hard work with an equity stake
Opinium has taken a different route rewarding its best performing employees with an equity stake in the business, believing it is a more effective way of recognising effort.
Motivation
People & Team
Article
Performance management can actually be fun
By its nature, performance management can be a sensitive subject for employees. But one company has found a way to make it more engaging and goal orientated.
Performance management
People & Team
Article
From the coal face: Questioning the CEO about revenue expenditure
When a receptionist asked her CEO how the £172,000 they’d made last month was spent it prompted a closer at the company’s revenue expenditure and a resulting saving of 12 per cent the following month.
Performance management
Sales & Growth
Article
The Climbing Hangar is getting professional fast to meet a market need
Having initially set up The Climbing Hangar to fund a lifestyle, Ged Macdomhnaill sensed the time was right to grow the business and is assembling a team to take the leisure brand national.
Expanding & Exporting
Planning
Article
The secret to hospitality success? Creating a welcoming space
Many board game cafés have a reputation for being unwelcoming to gaming newcomers. Chance & Counters set out to become a different kind of business.
Create a distinct offering
Video
Why business mentoring is more than just a talking shop
With over 200 pairings through our Mentoring for Growth programme now made, Be the Business looked at how business mentoring is more than just an opportunity to shoot the breeze and share anecdotes – it provides the kind of advice and guidance key to sustainable growth.
Leadership & Strategy
Video
Plans, processes and people – the three Ps of successful delivery
John Lucas is COO at Tharsus, a robotics firm in Northumberland. He told Be the Business about the three Ps of delivery: plans, processes and people.
Vision & Values
Sales & Growth
Article
Are you thinking about your direct-to-consumer relationships enough?
With retailers, pubs and restaurants forced into closure, businesses around the UK are having to pay more attention to direct-to-consumer sales.
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
People & Team
Article
How to break bad news about performance – and turn it positive
How do you break bad news to staff without demotivating them? Business owners share advice on dealing with difficult situations.
Performance management
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
People & Team
Article
We keep our staff constantly intellectually challenged
Technical consultancy Amido has turned work down because it didn’t feel that it would keep its employees fully engaged or intellectually challenged, and makes sure staff are involved with client negotiations from the outset.
Motivation
Leadership & Strategy
Article
Meet two holiday parks leading progressive change in the tourism sector
Two award-winning holiday parks are putting the environment at the heart of their company vision and are delivering unforgettable customer experiences.
Communicate vision and values
Planning
Article
Cash flow management: You know how to do it, but can you do it in a crisis?
Our crib sheet brought together 15 steps to cash flow management best practice. Now, we've asked some finance experts what they're saying to SME clients.
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Sales & Growth
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing & Sales
People & Team
Article
Why hiring for passion, not just experience, can be transformational
While it may be tempting to de-risk recruitment by prioritising academic achievement and work experience, hiring for passion can help populate your company with the kind of people who will live and breathe the business.
Motivation