Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Leadership & Strategy
Article
Communicating vision and values to a scattered team
Despite having a dispersed team – 85 marketing directors who work part-time for businesses all around the UK – Clare Methven knows they all sing from the same hymn sheet.
Vision & Values
Leadership & Strategy
Article
Thriving in a pandemic? How SMEs can sustain success
Thriving SMEs have significantly ramped up production during the pandemic. We look at the challenges and opportunities of managing rapid growth.
Leadership Behaviours
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Digital Readiness
Article
Learning from the leaders of hospitality sector innovation
Find out how three entrepreneurs embraced hospitality sector innovation to help diversify in a competitive industry and take their companies to the next level.
Collaborative tools & analytics
Leadership & Strategy
Article
Creating an environment that welcomes suggestions and objective feedback
Businesses which fail to provide a way for staff to provide objective feedback on their working world are missing out on a wealth of insight that would help drive productivity.
Leadership Behaviours
Leadership & Strategy
Article
I suggested to our competitors that we all suspend trading
At the start of the coronavirus crisis, Hattons Model Railways MD came up with a bold idea that had the power to help everyone – competitors included.
External Collaboration
People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
Leadership & Strategy
Article
Three business leaders explain how they make tough business decisions
Whether it's firing someone or working out who to promote, many leaders struggle when it comes to making tough business decisions. Be the Business found out seeking advice and simply biting the bullet helps.
Leadership Behaviours
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Digital Readiness
Article
Automating manufacturing to compete on a global scale
Despite a few false starts, midlands manufacturer JJ Churchill is committed to taking a gamble and making big investments in new productivity-focused strategies.
Digital Commerce
People & Team
Article
It’s The Small Things: Snaffling Pig CEO Nick Coleman
They have a lofty goal – be bigger than Walkers and loved as Lego. However, Nick Coleman and Snaffling Pig are getting there one small improvement at a time.
Motivation
Digital Readiness
Article
Using collaborative tools to provide evidence-based business improvements
From smartphone-based features to digital conferencing options, collaborative tools are helping streamline and improve a wide variety of business-critical processes – with increased productivity and better innovation at the heart of it all.
Digital Commerce
Leadership & Strategy
Article
A flat management structure can empower staff during rapid growth
A flat management structure gets rid of traditional hierarchies and empowers employees. We looked at the benefits and potential drawbacks.
Leadership Behaviours
Leadership & Strategy
Article
SMEs decide if pivots are permanent or passing trends
Some businesses have responded to coronavirus by altering services or doing something completely new. We look at how SMEs are pivoting to protect revenues.
Leadership Behaviours
Digital Readiness
Video
A quirky idea to drive up off-season demand in Cornwall
An innovative approach taken by The Olde House in Cornwall has been successful in improving off-season demand for the forward-thinking family business.
Collaborative tools & analytics
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Leadership & Strategy
Article
Management behaviour: Work amongst staff or hide away?
As one of the most visible manifestations of management behaviour, the location a leader chooses to place themselves within an office environment can have a big impact on politics and productivity.
Leadership Behaviours
Sales & Growth
Article
Coronavirus: Protecting customer relationships
There’s lots individual companies can be doing to protect customer relationships and revenue streams, even in cases where operations have had to be halted.
Marketing & Sales
People & Team
Article
How to break the culture of presenteeism in a busy workplace
Presenteeism is soaring in British businesses. Leaders share their advice on to tackle the issue before it causes stress or burnout.
Motivation
People & Team
Video
Matthew Thomson of Fifteen Cornwall says drawing on your team’s knowledge can drive up productivity
Matthew Thomson of Fifteen Cornwall explains how important it is to draw on your employees’ expertise – especially what they know about your customers.
Talent development
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Leadership & Strategy
Article
A management structure that provides autonomy and empowerment
Launching a brave and new product meant taking a long hard look at Decoded’s management structure and practices – whatever positives or negatives that uncovered.
Leadership Behaviours