Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
People & Team
Article
Internal training schemes do not always need to be formal
Creating an internal training culture doesn’t have to be centred around formal, classroom-based schemes and courses knows Trusted Media.
Talent development
Leadership & Strategy
Article
Your best lockdown decisions – We ask 18 business leaders to reflect
Be the Business asked 18 SME leaders to tell us the most impactful lockdown decisions they’ve made since the coronavirus outbreak began.
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Leadership & Strategy
Article
Bigger business collaboration helped Trunki de-risk development
How do you reduce the risk that comes with launching a new product? Kids’ travel company Trunki found success by taking a embracing business collaboration.
Develop external contacts with the aim of developing new products / services
Leadership & Strategy
Article
Challenge the old ways of doing things
When James Calder set up Distinct Recruitment, he remembered the old ways – when bosses typically sat in their own office when he was a young employee – and it was something he wasn't keen to repeat.
Leadership Behaviours
People & Team
Article
From the coal face: Changing the way an employee rewards process works
When management charged Francesca Bull and her two colleagues with bettering the company’s employee rewards system the small team took things one step further and set about addressing other concerns and ideas they had.
Motivation
People & Team
Article
Creating team leaders to maximise sales and profitability – stories from the beauty and hospitality worlds
As a business grows it gets harder and harder to stay on top of all day-to-day activities. Nurturing and empowering team leaders helps take some of the pressure off, as Be the Business found out.
Talent development
Digital Readiness
Article
How to ensure ongoing personal development
The role of business leaders continually evolves as a company grows. This means you need to ensure ongoing personal development and continually learn new skills knows Lisa Forde, Director of Dotty about Paper.
Collaborative tools & analytics
Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
People & Team
Article
Cutting half its staff provided a renewed focus for LifeSkills
It takes a brave leader to make half their employees redundant and slash turnover, but that’s exactly what LifeSkills boss Spencer Fearn has done.
Motivation
People & Team
Article
Catering to modern day shoppers on the high street
Household names are falling in record numbers as brands fail to provide an offering that resonates with modern-day shoppers on the high street. But there is hope, if a different approach is taken.
Talent development
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
Planning
Article
The secret to hospitality success? Creating a welcoming space
Many board game cafés have a reputation for being unwelcoming to gaming newcomers. Chance & Counters set out to become a different kind of business.
Create a distinct offering
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
Sales & Growth
Article
How multiple product lines can be a more successful approach
While it may be tempting to focus on a few product offerings to really nail the proposition and offering, Be the Business spoke to five businesses not afraid to go big with their product lines to test and learn from customer feedback.
Expanding & Exporting
Digital Readiness
Article
Discover the innovative strategies behind a productive commute
A productive commute can not only help you arrive at work feeling enthused for the day ahead but also make delays and congestion more palatable. From making calls to podcast listening, we discovered the different approaches at your fingertips.
Collaborative tools & analytics
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Digital Readiness
Article
Want to rid yourself of those pesky business admin burdens? Here are some great solutions
From balancing the company books to paying utility bills, business admin can start to become a real productivity drain. However, embracing technology automating processes means this needn’t always be the case.
Digital Commerce