Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
Sales & Growth
Article
Exporting into unusual countries can open up unexpected doors
Doing business successfully to one unusual export country can lead to opportunities in others.
Expanding & Exporting
Sales & Growth
Article
An inspiring export strategy built on trial and error
It’s a brand now synonymous with British design and craft, but an ambitious export strategy was what really put Brompton on the map.
Expanding & Exporting
Leadership & Strategy
Article
Learn how leadership can influence business strategy in the right way
Running a hospitality business is pretty demanding. For the three leaders we met, success is rooted in a strong sense of leadership and a clear strategy.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
People & Team
Article
Catering to modern day shoppers on the high street
Household names are falling in record numbers as brands fail to provide an offering that resonates with modern-day shoppers on the high street. But there is hope, if a different approach is taken.
Talent development
Digital Readiness
Article
Why a CRM system isn’t just for making sales
Often thought of as a corporate luxury, a CRM system is a tool facilitating sound communication between a business – both large and small – and its customers.
Digital Commerce
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
Leadership & Strategy
Article
A flat management structure can empower staff during rapid growth
A flat management structure gets rid of traditional hierarchies and empowers employees. We looked at the benefits and potential drawbacks.
Leadership Behaviours
Digital Readiness
Article
It’s The Small Things: Graze CEO Anthony Fletcher
From humble beginnings to 500 staff, Graze is an amazing British business story. CEO Anthony Fletcher talks about the small decisions being made each day.
Develop the use of business data
People & Team
Article
Be innovative to retain your best staff
Keeping talented staff members in your company means accepting that traditional working conditions and standards may no longer apply, believes entrepreneur Callum Negus-Fancey.
Talent development
People & Team
Article
Experimenting with cost-effective perks and rewards
Providing perks and rewards to employees can help create a happier, more motivated and united workforce. Be the Business spoke to three companies about what is offered – from office ski-trips to street parties, and from health monitors and pension provision.
Motivation
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
Leadership & Strategy
Article
Coronavirus: How to negotiate with your landlord during the outbreak
With coronavirus uncertainty, you may be thinking about the best way to negotiate with your landlord about future rent. Here's how businesses should do it.
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
People & Team
Article
How to break bad news about performance – and turn it positive
How do you break bad news to staff without demotivating them? Business owners share advice on dealing with difficult situations.
Performance management
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Digital Readiness
Article
Stop multitasking and focus on working smarter instead
It’s more tempting than ever to complete multiple tasks at once. But how effective is multitasking? Does it improve productivity or not?
Digital Commerce
People & Team
Article
Lunch break not a time to deliver results
Headforwards knows that motivational drop offs are linked to employees being constantly pressured to perform and deliver results, and that's why the company runs a series of lunch clubs for its employees.
Motivation