Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Creating team leaders to maximise sales and profitability – stories from the beauty and hospitality worlds
As a business grows it gets harder and harder to stay on top of all day-to-day activities. Nurturing and empowering team leaders helps take some of the pressure off, as Be the Business found out.
Talent development
People & Team
Article
SMEs need to develop career paths or risk losing staff
Small businesses have to establish viable career paths to retain staff. Three business leaders share the steps they’ve taken.
Talent development
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Leadership & Strategy
Article
Look to philanthropy for your company’s values
If you run a business and don't yet have a set of company values, the area of philanthropy can offer extremely rich pickings suggests Rachel Clacher.
Vision & Values
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
Sales & Growth
Article
From the coal face: Speaking up saw one digital content executive rewrite her job spec
Realising there was an opportunity for the company she worked for to better leverage digital content, Clarissa Bloom took an idea to her boss and has now undergone a comprehensive job role overhaul off the back of it.
Marketing & Sales
Planning
Article
We’re looking at ways to completely restructure the business
The coronavirus lockdown has been eye-opening for Catherine Connor, co-founder of Lovingly Artisan, who is now eyeing a restructure.
Change your mindset around future planning
Leadership & Strategy
Article
A management structure that provides autonomy and empowerment
Launching a brave and new product meant taking a long hard look at Decoded’s management structure and practices – whatever positives or negatives that uncovered.
Leadership Behaviours
Leadership & Strategy
Article
Let new employees see how the whole business works
Suresite's Geoff Oldham makes sure that all new employees are introduced to managers to get an understanding of what the different departments do and, in turn, see the bigger picture in which they can play a part.
Vision & Values
Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Leadership & Strategy
Article
Learn how leadership can influence business strategy in the right way
Running a hospitality business is pretty demanding. For the three leaders we met, success is rooted in a strong sense of leadership and a clear strategy.
Leadership & Strategy
Article
Coronavirus: How to check which government support you can access
An raft of government support for business measures have been announced to help firms overcome coronavirus impacts. Here's what you need to know.
Digital Readiness
Article
Making sure outside business influences drive business performance
The rapid pace of technological development means companies need to innovate to stay ahead. Tapping into outside business influences is essential to this process and can have a direct impact on company performance.
Collaborative tools & analytics
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
People & Team
Article
Building a cost-effective training culture requires knowledge sharing
Developing an internal training culture is essential to keep employees engaged, motivated and productive. Be the Business spoke to three companies, each of which have taken different approaches to training staff.
Talent development
Leadership & Strategy
Article
Joining a family business advisory board can unlock new leadership skills
Three business leaders share their advisory board experience and reveal an unexpected perk – advisors to family businesses gain as much as they give.
Improve your own leadership capabilities
Video
Why business mentoring is more than just a talking shop
With over 200 pairings through our Mentoring for Growth programme now made, Be the Business looked at how business mentoring is more than just an opportunity to shoot the breeze and share anecdotes – it provides the kind of advice and guidance key to sustainable growth.
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
People & Team
Article
Catering to modern day shoppers on the high street
Household names are falling in record numbers as brands fail to provide an offering that resonates with modern-day shoppers on the high street. But there is hope, if a different approach is taken.
Talent development
People & Team
Article
The 25 year-old MD who’s not afraid to ruffle some feathers
When taking the reins at a family business the tendency may be to abide by the status quo. Chloe Watmore has torn up the rule book and breathed new life into a stagnated enterprise.
Talent development
People & Team
Article
World Cup productivity: Trust your staff now and reap benefits later
While it may be tempting to crack down on employees getting caught up in World Cup fervour in the workplace, adopting an approach based on trust and accountability can create a buoyant atmosphere that lasts beyond that final whistle.
Motivation
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours