Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Ashley Challinor: Finding the right role for me
After stints as cabin crew and running chalets in the French Alps, Ashley Challinor joined The Headland Hotel two years ago and set about finding the right role for her skill set.
Listen to employees
People & Team
Article
How Adnams is shaking off its 19th century tendencies
It’s stood the test of time, but now British beer brand Adnams is blending in some innovative management strategies to support future growth and employee empowerment.
Performance management
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Leadership & Strategy
Article
Coronavirus: How to make tough business decisions
Falling revenues and future uncertainty driving by the coronavirus outbreak means that many leaders are facing tough business decisions.
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
Article
I’ve been in hospitality for 30 years, but I never stop learning
As MD of Dukes Collection, a boutique hotel in London and Dubai, Debrah Dhugga has developed a keen eye for what customers are really looking for.
Planning
Article
Getting your staff interested in business turnover and profit
Financial indicators like turnover and profit can feel like abstract ideas to employees, particularly if they aren’t non-revenue generating. Yet every staff member has an impact on company performance.
Target Setting
People & Team
Article
It pays to talk about underperformance
When underperformance has been identified then the best approach is to discuss with employees why they are struggling shares Sarah Penn, Chief Executive of Outstanding Branding.
Performance management
People & Team
Downloadable
Steps to building an onboarding process for new employees
Onboarding process steps you need to consider, including how to improve employee performance and a complete onboarding checklist.
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
People & Team
Article
How to break bad news about performance – and turn it positive
How do you break bad news to staff without demotivating them? Business owners share advice on dealing with difficult situations.
Performance management
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Leadership & Strategy
Article
Coronavirus: How to collaborate with other businesses
With demand for many products and services falling fast, learning how to collaborate with other businesses is one way to lessen the coronavirus impact.
Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
People & Team
Article
Cutting half its staff provided a renewed focus for LifeSkills
It takes a brave leader to make half their employees redundant and slash turnover, but that’s exactly what LifeSkills boss Spencer Fearn has done.
Motivation
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours
Sales & Growth
Article
The businesses selling into unusual export countries
Libya, Jordan, Senegal and the Philippines – all unusual export countries British SMEs are doing business with. Be the Business looked at how each of these companies selected the right trading nations and what was crucial in de-risking the process.
Expanding & Exporting
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Leadership & Strategy
Article
I suggested to our competitors that we all suspend trading
At the start of the coronavirus crisis, Hattons Model Railways MD came up with a bold idea that had the power to help everyone – competitors included.
External Collaboration
Digital Readiness
Article
Marrying structure and creativity to unlock business innovation
Having created the world’s first designer low-energy light bulb, Plumen had to think strategically about the way in which future business innovation would be cultivated.
Collaborative tools & analytics