Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Customer insights showed us a new way of running business
Business owners often have a very clear idea about what they do and where they want to take their business – but customer insights can be valuable and prompting you to certain directs admitted Ann-Marie Rossiter.
Digital Commerce
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Sales & Growth
Article
Are you thinking about your direct-to-consumer relationships enough?
With retailers, pubs and restaurants forced into closure, businesses around the UK are having to pay more attention to direct-to-consumer sales.
Digital Readiness
Article
How Facebook Live cookery sessions are putting one business on the map
When coronavirus threatened their business, The Cooking Shed turned to Facebook Live and connected with some surprising new customers.
Collaborative tools & analytics
Digital Readiness
Article
Ecommerce insights from Mountain Warehouse and Emma Bridgewater
Having left the world of consultancy to carve out a career in retail, Kath Brown shared with Be the Business the ecommerce insights she picked up while working for outdoor apparel business Mountain Warehouse and ceramics brand Emma Bridgewater.
Digital Commerce
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Planning
Article
Linking staff incentives with frequent reporting and target hitting
Staff incentives provide a tool to increase motivation, shape the way people work and make businesses more productive. But how are they best aligned with hitting targets and KPIs?
Target Setting
Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
Sales & Growth
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing & Sales
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
Leadership & Strategy
Article
Meet two holiday parks leading progressive change in the tourism sector
Two award-winning holiday parks are putting the environment at the heart of their company vision and are delivering unforgettable customer experiences.
Communicate vision and values
People & Team
Article
Be innovative to retain your best staff
Keeping talented staff members in your company means accepting that traditional working conditions and standards may no longer apply, believes entrepreneur Callum Negus-Fancey.
Talent development
People & Team
Article
Coronavirus: How to monitor staff wellbeing of remote workers
For owners and managers, perhaps the most important coronavirus question is how do you monitor staff wellbeing if you’re not in the same building every day?
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
Digital Readiness
Article
An online retail response to the coronavirus outbreak
Mohammed Patel, MD at Kiddies Kingdom, explains how his online retail business has tinkered with systems and processes to ensure it can continue trading.
Digital Commerce
Planning
Article
Coronavirus: Your company’s legal obligations
As the coronavirus outbreak continues it's important to stay up to date with how new developments affect your legal obligations as a business owner.
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
Leadership & Strategy
Article
What vision and values building really teaches you
Sometimes it's the journey that teaches the most about your destination – at least that’s how I feel having been part of a vision and values building process.
Vision & Values
Digital Readiness
Article
Using collaborative tools to provide evidence-based business improvements
From smartphone-based features to digital conferencing options, collaborative tools are helping streamline and improve a wide variety of business-critical processes – with increased productivity and better innovation at the heart of it all.
Digital Commerce
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
Leadership & Strategy
Article
Your best lockdown decisions – We ask 18 business leaders to reflect
Be the Business asked 18 SME leaders to tell us the most impactful lockdown decisions they’ve made since the coronavirus outbreak began.
Leadership & Strategy
Article
Weighing up quick business wins with longer-burn strategies
It may be tempting to launch into a series of grand plans designed to catapult your company to the next level, but ignoring quick business wins could mean you struggle with momentum.
Leadership Behaviours
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development