Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Prioritising new business development
Yash Dubal, founder of A Y & J Solicitors, has chosen to seize the moment and come out fighting with exciting new business development and a marketing push.
Leadership & Strategy
Article
Meet two holiday parks leading progressive change in the tourism sector
Two award-winning holiday parks are putting the environment at the heart of their company vision and are delivering unforgettable customer experiences.
Communicate vision and values
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Digital Readiness
Article
Marrying structure and creativity to unlock business innovation
Having created the world’s first designer low-energy light bulb, Plumen had to think strategically about the way in which future business innovation would be cultivated.
Collaborative tools & analytics
Sales & Growth
Article
This firm is seeking new revenue streams amidst the chaos
Finnmark Sauna planned to maintain its rate of expansion in 2020, and the founders are using new revenue streams to ensure coronavirus doesn't slow them down.
Leadership & Strategy
Article
What you can learn from Ceviche’s Martin Morales
At a Be the Business masterclass business leaders shared what they learned from the Ceviche story and how they would use it to make their firms even better.
Improve your own leadership capabilities
Planning
Article
Your coronavirus cash conservation checklist
With so much uncertainty around how long the impact of coronavirus will last, cash conservation will decide how your business gets through the outbreak.
Digital Readiness
Article
Why a CRM system isn’t just for making sales
Often thought of as a corporate luxury, a CRM system is a tool facilitating sound communication between a business – both large and small – and its customers.
Digital Commerce
Leadership & Strategy
Article
Bosses don’t have to be their staff’s best friends
In trying to be a friend to each of his employees one business leader ultimately found it harder to have the difficult conversations when they did arise.
Leadership Behaviours
Leadership & Strategy
Article
Lessons in task delegation: the right and wrong approach
Business owners often wrestle with task delegation. Stepping away from tasks can be daunting. We spoke to three experienced founders about their approach.
Vision & Values
Planning
Article
How Chance & Counters used personal experience to carve out a niche
Board game café Chance & Counters was founded on a simple belief that most business owners can relate to – that something could be done better.
Create a distinct offering
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
People & Team
Video
Chris Mayne of Forsberg Services says it’s your culture which delivers your strategy
Chris Mayne is operations director at Forsberg Services, an engineering company based in Lancaster which specialises in producing high-precision navigation solutions for businesses across a range of sectors, including automotive, container ports, telecommunications and defence.
Motivation
Video
Small changes make a big difference
Tiny tweaks in a business can turn out to be game-changers. See how many small changes you can spot in this video and watch how they can really add up.
Planning
Article
Coronavirus: Your company’s legal obligations
As the coronavirus outbreak continues it's important to stay up to date with how new developments affect your legal obligations as a business owner.
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
People & Team
Article
SMEs need to develop career paths or risk losing staff
Small businesses have to establish viable career paths to retain staff. Three business leaders share the steps they’ve taken.
Talent development
Leadership & Strategy
Article
Increase the opportunity for workplace chance encounters
Swindon-based business Infinity Nation creates lots of opportunities for chance encounters having seen the positive effect they can have.
Leadership Behaviours
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
People & Team
Article
How to stop your employee talent from leaving the business
You spend all that time, money and effort securing the best hires and then your employee talent decides to leave well before you’d like them to. Find out how two very different businesses keep their best.
Talent development