Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Sales & Growth
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing & Sales
Planning
Article
Cash flow management: You know how to do it, but can you do it in a crisis?
Our crib sheet brought together 15 steps to cash flow management best practice. Now, we've asked some finance experts what they're saying to SME clients.
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Leadership & Strategy
Article
The highs and lows of thriving as a business in a pandemic
Tonic Health founder Sunna van Kampen looks back on the coronavirus outbreak period and explains what he's learnt from a 1000 per cent demand increase.
Leadership Behaviours
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Leadership & Strategy
Article
Weighing up quick business wins with longer-burn strategies
It may be tempting to launch into a series of grand plans designed to catapult your company to the next level, but ignoring quick business wins could mean you struggle with momentum.
Leadership Behaviours
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
Digital Readiness
Article
Learning from the leaders of hospitality sector innovation
Find out how three entrepreneurs embraced hospitality sector innovation to help diversify in a competitive industry and take their companies to the next level.
Collaborative tools & analytics
Planning
Article
Good cash flow forecasting will show the way
Peter Watson explains how his four-point coronavirus crisis survival strategy is backed up by careful cash flow forecasting that will inform big decisions.
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Digital Readiness
Article
Making sure outside business influences drive business performance
The rapid pace of technological development means companies need to innovate to stay ahead. Tapping into outside business influences is essential to this process and can have a direct impact on company performance.
Collaborative tools & analytics
Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
Sales & Growth
Article
How multiple product lines can be a more successful approach
While it may be tempting to focus on a few product offerings to really nail the proposition and offering, Be the Business spoke to five businesses not afraid to go big with their product lines to test and learn from customer feedback.
Expanding & Exporting
Sales & Growth
Article
The Climbing Hangar is getting professional fast to meet a market need
Having initially set up The Climbing Hangar to fund a lifestyle, Ged Macdomhnaill sensed the time was right to grow the business and is assembling a team to take the leisure brand national.
Expanding & Exporting
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
Digital Readiness
Article
An opportune time to fast-track digital change
Despite causing numerous setbacks, the coronavirus crisis has given St Michaels Resort a golden opportunity to embrace digital change future-proof the business.
Sales & Growth
Article
Productivity is getting more out of each day – and not busting a gut doing it
Chiltern Brewery's Tom Jenkinson is taking a less is more approach to productivity, streamlining the business and sharing responsibility around the whole operation.
Prepare for expansion
Sales & Growth
Article
How pop-ups provided a gateway into new cities
Board game café business Chance & Counters took the leap and opened a second site after 18 months, but not before some clever pop-up related research.
Identify target markets