Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Leadership & Strategy
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Structure your approach
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
Planning
Article
A step-by-step guide to getting your business open for business again
With the government publishing plans to enable certain sectors in England to open for business again, here are some important steps to consider.
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
Digital Readiness
Article
Stop multitasking and focus on working smarter instead
It’s more tempting than ever to complete multiple tasks at once. But how effective is multitasking? Does it improve productivity or not?
Digital Commerce
Leadership & Strategy
Article
It’s The Small Things: Detox Kitchen founder Lily Simpson
Detox Kitchen founder Lily Simpson shares the challenges of running a food business – from avoiding trends trap to learning to trust your instincts.
Structure your approach
People & Team
Article
Looking after employee mental health during the coronavirus outbreak – 12 tips for leaders
Access 12 actionable tips for small business leaders looking to support employee mental health and wellbeing during the coronavirus crisis and beyond.
Motivation
Planning
Article
Coronavirus: Your company’s legal obligations
As the coronavirus outbreak continues it's important to stay up to date with how new developments affect your legal obligations as a business owner.
Sales & Growth
Article
Three ways entering business awards can give you a competitive edge
Entering business awards might not be at the top of your to-do list, but we think it could be once you find out how three family business leaders gained an upper hand by doing so.
Marketing & Sales
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
Digital Readiness
Article
Why a CRM system isn’t just for making sales
Often thought of as a corporate luxury, a CRM system is a tool facilitating sound communication between a business – both large and small – and its customers.
Digital Commerce
Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
People & Team
Article
Focus on your people’s talent, and it’s impossible for competitors to copy you
Faced with a personnel predicament after Optimity secured a funding injection, Anthony Impey decided to train up his existing people talent rather than hire cookie-cutter staff.
Talent development
People & Team
Article
Catering to modern day shoppers on the high street
Household names are falling in record numbers as brands fail to provide an offering that resonates with modern-day shoppers on the high street. But there is hope, if a different approach is taken.
Talent development
Leadership & Strategy
Video
Three tips for improving your business’s productivity
Andrew Peters, from Siemens, passes on three tips for improving your business’s productivity, based on his experiences in business over the past twenty years.
Leadership Behaviours
Planning
Article
Coronavirus: Insurance policies for SMEs
Coronavirus is the ultimate unforeseen event that insurance policies were designed for. However, what you might be covered for can be unclear.
Leadership & Strategy
Article
Bigger business collaboration helped Trunki de-risk development
How do you reduce the risk that comes with launching a new product? Kids’ travel company Trunki found success by taking a embracing business collaboration.
Develop external contacts with the aim of developing new products / services
Sales & Growth
Article
The businesses selling into unusual export countries
Libya, Jordan, Senegal and the Philippines – all unusual export countries British SMEs are doing business with. Be the Business looked at how each of these companies selected the right trading nations and what was crucial in de-risking the process.
Expanding & Exporting
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
People & Team
Video
Matthew Thomson of Fifteen Cornwall says drawing on your team’s knowledge can drive up productivity
Matthew Thomson of Fifteen Cornwall explains how important it is to draw on your employees’ expertise – especially what they know about your customers.
Talent development