Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Digital Readiness
Article
Prioritising new business development
Yash Dubal, founder of A Y & J Solicitors, has chosen to seize the moment and come out fighting with exciting new business development and a marketing push.
People & Team
Article
From the coal face: Questioning the CEO about revenue expenditure
When a receptionist asked her CEO how the £172,000 they’d made last month was spent it prompted a closer at the company’s revenue expenditure and a resulting saving of 12 per cent the following month.
Performance management
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours
Sales & Growth
Article
Taking control of your marketing strategy – and reaping the benefits
It’s hard to win new customers and grow without a marketing strategy, but how do you decide who best to tell your story?
Marketing & Sales
Planning
Article
A step-by-step guide to getting your business open for business again
With the government publishing plans to enable certain sectors in England to open for business again, here are some important steps to consider.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Leadership & Strategy
Video
Three tips for improving your business’s productivity
Andrew Peters, from Siemens, passes on three tips for improving your business’s productivity, based on his experiences in business over the past twenty years.
Leadership Behaviours
Leadership & Strategy
Article
33 deliverables to stand out in the hospitality sector
Strategic planning is crucial to succeed in the competitive hospitality industry. Jon Yantin, a senior hospitality strategist at Stake Concepts, shares with us his framework for launching new businesses and reinvigorating existing ones.
People & Team
Article
Leading a worried workforce: Are you supposed to be counsellors now?
Furlough has kept the wolves from the door, but it's also left leaders trying to keep a worried workforce motivated during the coronavirus outbreak.
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
Sales & Growth
Article
Think local for success with unusual export countries
Red tape, complex regulations and confusion over which authority to approach regarding which issue can make exporting to any country, especially those in the developing world, difficult, time consuming and expensive.
Expanding & Exporting
Planning
Article
Good cash flow forecasting will show the way
Peter Watson explains how his four-point coronavirus crisis survival strategy is backed up by careful cash flow forecasting that will inform big decisions.
People & Team
Article
Creating team leaders to maximise sales and profitability – stories from the beauty and hospitality worlds
As a business grows it gets harder and harder to stay on top of all day-to-day activities. Nurturing and empowering team leaders helps take some of the pressure off, as Be the Business found out.
Talent development
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
People & Team
Article
Ashley Challinor: Finding the right role for me
After stints as cabin crew and running chalets in the French Alps, Ashley Challinor joined The Headland Hotel two years ago and set about finding the right role for her skill set.
Listen to employees
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Sales & Growth
Article
How pop-ups provided a gateway into new cities
Board game café business Chance & Counters took the leap and opened a second site after 18 months, but not before some clever pop-up related research.
Identify target markets
Leadership & Strategy
Article
Let go of the reins and let the team flourish
Karen McLellan needed to take less of a hands-on role as her firm expanded following a merger, but that meant doing something with her team that she'd never been very good at.
Leadership Behaviours
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Leadership & Strategy
Article
Communicating vision and values to a scattered team
Despite having a dispersed team – 85 marketing directors who work part-time for businesses all around the UK – Clare Methven knows they all sing from the same hymn sheet.
Vision & Values
Leadership & Strategy
Article
Let new employees see how the whole business works
Suresite's Geoff Oldham makes sure that all new employees are introduced to managers to get an understanding of what the different departments do and, in turn, see the bigger picture in which they can play a part.
Vision & Values