Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
How businesses in the hospitality market are thinking differently
Two different hospitality firms explain why a sense of community helps stand out and how bringing luxury services to people's doors makes the difference.
Talent development
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Sales & Growth
Article
This firm is seeking new revenue streams amidst the chaos
Finnmark Sauna planned to maintain its rate of expansion in 2020, and the founders are using new revenue streams to ensure coronavirus doesn't slow them down.
Video
Small changes make a big difference
Tiny tweaks in a business can turn out to be game-changers. See how many small changes you can spot in this video and watch how they can really add up.
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Digital Readiness
Article
How building business partnerships with universities and research bodies can pay off
Universities are edifices of industry expertise. Building business partnerships with these institutions can create commercial opportunities and help small companies kickstart innovation.
Collaborative tools & analytics
Sales & Growth
Article
Coronavirus: Managing your supply chain during the outbreak
The coronavirus outbreak means most businesses are facing challenges when it comes to managing supply chains – but there are some simple steps you can take.
Leadership & Strategy
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Leadership Behaviours
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
Leadership & Strategy
Article
Coronavirus: How to come up with new revenue streams
While there is lots of government business support available during the coronavirus outbreak, it may be time to start thinking about new revenue streams.
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
Leadership & Strategy
Article
Increase the opportunity for workplace chance encounters
Swindon-based business Infinity Nation creates lots of opportunities for chance encounters having seen the positive effect they can have.
Leadership Behaviours
Leadership & Strategy
Article
Learn how leadership can influence business strategy in the right way
Running a hospitality business is pretty demanding. For the three leaders we met, success is rooted in a strong sense of leadership and a clear strategy.
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
People & Team
Article
Internal training schemes do not always need to be formal
Creating an internal training culture doesn’t have to be centred around formal, classroom-based schemes and courses knows Trusted Media.
Talent development
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
Leadership & Strategy
Article
The honest leaders not afraid to admit they don’t know it all
While it may be tempting to lead from the front on all matters, honest leaders are those who recognise employees are often better at their role than they are – as two SME owners explained.
Leadership Behaviours
Sales & Growth
Article
The businesses selling into unusual export countries
Libya, Jordan, Senegal and the Philippines – all unusual export countries British SMEs are doing business with. Be the Business looked at how each of these companies selected the right trading nations and what was crucial in de-risking the process.
Expanding & Exporting
Planning
Article
12 hospitality trends you should pay attention to
Businesses that rest on their laurels seldom prosper, and perhaps nowhere is this more true than in the fast-moving hospitality sector.
Digital Readiness
Article
Prioritising new business development
Yash Dubal, founder of A Y & J Solicitors, has chosen to seize the moment and come out fighting with exciting new business development and a marketing push.
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.