Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Good cash flow forecasting will show the way
Peter Watson explains how his four-point coronavirus crisis survival strategy is backed up by careful cash flow forecasting that will inform big decisions.
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
People & Team
Article
From the coal face: Questioning the CEO about revenue expenditure
When a receptionist asked her CEO how the £172,000 they’d made last month was spent it prompted a closer at the company’s revenue expenditure and a resulting saving of 12 per cent the following month.
Performance management
Leadership & Strategy
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Leadership Behaviours
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
People & Team
Article
Engaging with remote working has helped my business to…
While issues such as trust, accountability and productivity often cloud the subject of remote working, businesses around the UK are embracing the practice and making it work by layering it into the company culture.
Talent development
Leadership & Strategy
Article
How to handle a 650 per cent surge in demand
Creative Nature founder Julianne Ponan looks back at the the surge in demand the busienss has had since the start of the coronavirus pandemic.
People & Team
Article
SMEs need to develop career paths or risk losing staff
Small businesses have to establish viable career paths to retain staff. Three business leaders share the steps they’ve taken.
Talent development
People & Team
Article
Don’t fret about the costs – consider the motivation gains
"Company rewards schemes do come at a cost, but also help form the corporate culture, attract talented people and maintain job retention at high levels”, said Dave Barnett, who believes strongly in motivation strategies.
Motivation
People & Team
Article
We invest in learning and development schemes to see great outcomes
If you want results from your learning and development schemes, then you need to invest in them believes Stephen Oakden, director of BE Design.
Talent development
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Leadership & Strategy
Article
How to manage a six-fold increase in demand – the challenges and opportunities of thriving in a pandemic
Cash flow forecasting firm Float has seen a six-fold increase in demand during coronavirus. CEO Colin Hewitt explains how he's met that increase in demand.
Leadership Behaviours
Planning
Article
Cash flow management: You know how to do it, but can you do it in a crisis?
Our crib sheet brought together 15 steps to cash flow management best practice. Now, we've asked some finance experts what they're saying to SME clients.
Leadership & Strategy
Article
Learn how leadership can influence business strategy in the right way
Running a hospitality business is pretty demanding. For the three leaders we met, success is rooted in a strong sense of leadership and a clear strategy.
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Leadership & Strategy
Article
Coronavirus: How to collaborate with other businesses
With demand for many products and services falling fast, learning how to collaborate with other businesses is one way to lessen the coronavirus impact.
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Digital Readiness
Article
It’s The Small Things: Graze CEO Anthony Fletcher
From humble beginnings to 500 staff, Graze is an amazing British business story. CEO Anthony Fletcher talks about the small decisions being made each day.
Develop the use of business data
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
Digital Readiness
Video
A quirky idea to drive up off-season demand in Cornwall
An innovative approach taken by The Olde House in Cornwall has been successful in improving off-season demand for the forward-thinking family business.
Collaborative tools & analytics