Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
Leadership & Strategy
Article
Weighing up quick business wins with longer-burn strategies
It may be tempting to launch into a series of grand plans designed to catapult your company to the next level, but ignoring quick business wins could mean you struggle with momentum.
Leadership Behaviours
People & Team
Article
To furlough or not to furlough – how to make tough decisions about staff
Ccoronavirus has meant owners and leaders are facing some of the toughest decisions of their lives. Here's some help when it comes to your people.
Leadership & Strategy
Article
Ceviche: A restaurant that goes so much further than food and drink
Ceviche founder Martin Morales has created a brand that brings together all the elements of Peruvian culture he throught the UK was missing out on.
Communicate vision and values
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
People & Team
Article
Match your company rewards with employee needs
PrivateFly, a private jet charter firm, goes beyond traditional perks and engages employees in the rewards strategy by offering customised benefits.
Motivation
Leadership & Strategy
Article
Strong values can attract the right talent
Sustainable building supplies company EnviroBuild has found that the company's job ads are attracting the right talent and just the kind of people they want to work there.
Vision & Values
Planning
Article
Your coronavirus cash conservation checklist
With so much uncertainty around how long the impact of coronavirus will last, cash conservation will decide how your business gets through the outbreak.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
People & Team
Article
We reward hard work with an equity stake
Opinium has taken a different route rewarding its best performing employees with an equity stake in the business, believing it is a more effective way of recognising effort.
Motivation
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Planning
Article
A successful CBILS application: Give banks as much info as you can
When Plastic Card Services set about applying for the government's CBILS funding pot, it knew overdelivering information would be the successful approach.
Leadership & Strategy
Article
How to manage a six-fold increase in demand – the challenges and opportunities of thriving in a pandemic
Cash flow forecasting firm Float has seen a six-fold increase in demand during coronavirus. CEO Colin Hewitt explains how he's met that increase in demand.
Leadership Behaviours
People & Team
Article
How to break the culture of presenteeism in a busy workplace
Presenteeism is soaring in British businesses. Leaders share their advice on to tackle the issue before it causes stress or burnout.
Motivation
People & Team
Article
How to stop your employee talent from leaving the business
You spend all that time, money and effort securing the best hires and then your employee talent decides to leave well before you’d like them to. Find out how two very different businesses keep their best.
Talent development
Leadership & Strategy
Article
Lessons in task delegation: the right and wrong approach
Business owners often wrestle with task delegation. Stepping away from tasks can be daunting. We spoke to three experienced founders about their approach.
Vision & Values
Leadership & Strategy
Article
The highs and lows of thriving as a business in a pandemic
Tonic Health founder Sunna van Kampen looks back on the coronavirus outbreak period and explains what he's learnt from a 1000 per cent demand increase.
Leadership Behaviours
Leadership & Strategy
Article
SMEs decide if pivots are permanent or passing trends
Some businesses have responded to coronavirus by altering services or doing something completely new. We look at how SMEs are pivoting to protect revenues.
Leadership Behaviours
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
People & Team
Article
Coronavirus: How to reduce your workforce in a controlled way
The coronavirus outbreak has made the prospect of job losses and the need to reduce your workforce immediate. Here's how to do it in a delicate way.
Leadership & Strategy
Article
The honest leaders not afraid to admit they don’t know it all
While it may be tempting to lead from the front on all matters, honest leaders are those who recognise employees are often better at their role than they are – as two SME owners explained.
Leadership Behaviours
Sales & Growth
Article
Are you thinking about your direct-to-consumer relationships enough?
With retailers, pubs and restaurants forced into closure, businesses around the UK are having to pay more attention to direct-to-consumer sales.
People & Team
Article
Lay the groundwork now so your staff can assume extra responsibility in the future
If junior members are staff are expected to eventually take a step up and start embracing extra responsibility then training and skill development must be part of their day-to-day lives, as Be the Business found out from three forward-thinking SMEs.
Talent development