Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Learning from the leaders of hospitality sector innovation
Find out how three entrepreneurs embraced hospitality sector innovation to help diversify in a competitive industry and take their companies to the next level.
Collaborative tools & analytics
Digital Readiness
Article
Making sure outside business influences drive business performance
The rapid pace of technological development means companies need to innovate to stay ahead. Tapping into outside business influences is essential to this process and can have a direct impact on company performance.
Collaborative tools & analytics
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Digital Readiness
Article
Ecommerce insights from Mountain Warehouse and Emma Bridgewater
Having left the world of consultancy to carve out a career in retail, Kath Brown shared with Be the Business the ecommerce insights she picked up while working for outdoor apparel business Mountain Warehouse and ceramics brand Emma Bridgewater.
Digital Commerce
Leadership & Strategy
Article
Coronavirus: How to come up with new revenue streams
While there is lots of government business support available during the coronavirus outbreak, it may be time to start thinking about new revenue streams.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
Leadership & Strategy
Article
Do you really know what makes your business remarkable?
Martin Morales, CEO and founder of Ceviche Family, shares his top tips for building a remarkable business built on memorable customer experiences.
Support your employees
People & Team
Article
Don’t fret about the costs – consider the motivation gains
"Company rewards schemes do come at a cost, but also help form the corporate culture, attract talented people and maintain job retention at high levels”, said Dave Barnett, who believes strongly in motivation strategies.
Motivation
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
Sales & Growth
Article
Three ways entering business awards can give you a competitive edge
Entering business awards might not be at the top of your to-do list, but we think it could be once you find out how three family business leaders gained an upper hand by doing so.
Marketing & Sales
Leadership & Strategy
Article
A business mentor re-united our family firm behind the same vision
With the third generation at family firm Carrs Pasties not finding things straightforward, mentoring turned out to be the experience-based support needed.
External Collaboration
Leadership & Strategy
Video
Ryan Anderson of Pendle Doors believes that company culture is central to business success
Ryan Anderson is operations manager at Pendle Doors, based in Darwen, Lancashire. Pendle Doors makes modern, contemporary doors, quality fire doors and custom doors for the construction industry.
Leadership Behaviours
Sales & Growth
Article
This firm is seeking new revenue streams amidst the chaos
Finnmark Sauna planned to maintain its rate of expansion in 2020, and the founders are using new revenue streams to ensure coronavirus doesn't slow them down.
Digital Readiness
Article
An online retail response to the coronavirus outbreak
Mohammed Patel, MD at Kiddies Kingdom, explains how his online retail business has tinkered with systems and processes to ensure it can continue trading.
Digital Commerce
Leadership & Strategy
Article
Meet two holiday parks leading progressive change in the tourism sector
Two award-winning holiday parks are putting the environment at the heart of their company vision and are delivering unforgettable customer experiences.
Communicate vision and values
Sales & Growth
Article
The Climbing Hangar is getting professional fast to meet a market need
Having initially set up The Climbing Hangar to fund a lifestyle, Ged Macdomhnaill sensed the time was right to grow the business and is assembling a team to take the leisure brand national.
Expanding & Exporting
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Digital Readiness
Video
Embracing “productivity to survive” helped one firm compete with multinationals
Wanting to free up more time so the business can target winning more work, Spencer Fereday talks Be the Business through his efforts to become more productive and compete with multinationals in a very challenging sector.
Digital Commerce
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
Sales & Growth
Article
Exporting into unusual countries can open up unexpected doors
Doing business successfully to one unusual export country can lead to opportunities in others.
Expanding & Exporting
Digital Readiness
Article
A skills plan that works just as well for older staff as it does for younger
With the age of retirement set to hit 66 by 2020, it’s vital that companies ensure a skills plan is in place that's as appropriate to people in their sixties as it is to those aged 16.
Digital Commerce
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting