Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Outsourcing a business task can help you work out what you really want
Outsourcing is a great way for business owners to work out what success feels like for any given task knows Zoe Cunningham, MD of software development specialist Softwire.
Digital Commerce
People & Team
Article
How to break bad news about performance – and turn it positive
How do you break bad news to staff without demotivating them? Business owners share advice on dealing with difficult situations.
Performance management
Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Planning
Article
12 hospitality trends you should pay attention to
Businesses that rest on their laurels seldom prosper, and perhaps nowhere is this more true than in the fast-moving hospitality sector.
Digital Readiness
Article
An online retail response to the coronavirus outbreak
Mohammed Patel, MD at Kiddies Kingdom, explains how his online retail business has tinkered with systems and processes to ensure it can continue trading.
Digital Commerce
People & Team
Article
Looking after employee mental health during the coronavirus outbreak – 12 tips for leaders
Access 12 actionable tips for small business leaders looking to support employee mental health and wellbeing during the coronavirus crisis and beyond.
Motivation
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
Digital Readiness
Video
Embracing “productivity to survive” helped one firm compete with multinationals
Wanting to free up more time so the business can target winning more work, Spencer Fereday talks Be the Business through his efforts to become more productive and compete with multinationals in a very challenging sector.
Digital Commerce
Leadership & Strategy
Article
Coronavirus: How to check which government support you can access
An raft of government support for business measures have been announced to help firms overcome coronavirus impacts. Here's what you need to know.
People & Team
Article
Match your company rewards with employee needs
PrivateFly, a private jet charter firm, goes beyond traditional perks and engages employees in the rewards strategy by offering customised benefits.
Motivation
Leadership & Strategy
Article
How leadership skills programmes helped founders find focus
Two tech founders pursued executive education to improve their leadership skills. Learning from experts and peers proved to be an invaluable experience.
Leadership Behaviours
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Leadership & Strategy
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Structure your approach
Digital Readiness
Article
How startups can help your company develop new ideas
Charlie Bradshaw, founder and CEO of product design and manufacturer Matrix APA, understands the value of collaborating with startups as an opportunitiy to further develop his own company.
Collaborative tools & analytics
Leadership & Strategy
Article
Coronavirus: How to make tough business decisions
Falling revenues and future uncertainty driving by the coronavirus outbreak means that many leaders are facing tough business decisions.
Planning
Video
A business mentor gave me a sounding board for my ideas and decisions
A business mentor may seem formal, expensive or out of reach, but there have never been more opportunities to access an experienced individual to bounce ideas off in times of need and drive effective change.
Ambition
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Planning
Article
How do you plan in a rapidly changing environment?
No matter what new rules or guidelines may emerge over the summer, Kristina Rowe is aiming to cover all bases with her forward-thinking planning efforts.