Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Article
I’ve been in hospitality for 30 years, but I never stop learning
As MD of Dukes Collection, a boutique hotel in London and Dubai, Debrah Dhugga has developed a keen eye for what customers are really looking for.
Sales & Growth
Article
An inspiring export strategy built on trial and error
It’s a brand now synonymous with British design and craft, but an ambitious export strategy was what really put Brompton on the map.
Expanding & Exporting
Leadership & Strategy
Article
Restaurant Nathan Outlaw shakes up industry norms
As the only two Michelin-starred fish restaurant in the UK, Ian Dodgson is always having to think about creative improvements at Restaurant Nathan Outlaw.
Support your employees
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
Digital Readiness
Article
Discover the innovative strategies behind a productive commute
A productive commute can not only help you arrive at work feeling enthused for the day ahead but also make delays and congestion more palatable. From making calls to podcast listening, we discovered the different approaches at your fingertips.
Collaborative tools & analytics
Leadership & Strategy
Article
Coronavirus: How to come up with new revenue streams
While there is lots of government business support available during the coronavirus outbreak, it may be time to start thinking about new revenue streams.
Leadership & Strategy
Article
Let go of the reins and let the team flourish
Karen McLellan needed to take less of a hands-on role as her firm expanded following a merger, but that meant doing something with her team that she'd never been very good at.
Leadership Behaviours
Leadership & Strategy
Article
Creating an environment that welcomes suggestions and objective feedback
Businesses which fail to provide a way for staff to provide objective feedback on their working world are missing out on a wealth of insight that would help drive productivity.
Leadership Behaviours
Leadership & Strategy
Article
The highs and lows of thriving as a business in a pandemic
Tonic Health founder Sunna van Kampen looks back on the coronavirus outbreak period and explains what he's learnt from a 1000 per cent demand increase.
Leadership Behaviours
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Digital Readiness
Article
Want to rid yourself of those pesky business admin burdens? Here are some great solutions
From balancing the company books to paying utility bills, business admin can start to become a real productivity drain. However, embracing technology automating processes means this needn’t always be the case.
Digital Commerce
Planning
Article
Good cash flow forecasting will show the way
Peter Watson explains how his four-point coronavirus crisis survival strategy is backed up by careful cash flow forecasting that will inform big decisions.
People & Team
Article
Meet the businesses that pool employee evaluation
Regularly evaluating the performance of your staff can help a business better meet individual and collective targets. We talk to two companies developing new employee evaluation techniques to engage with staff about their tasks and expectations.
Performance management
Digital Readiness
Article
Ecommerce insights from Mountain Warehouse and Emma Bridgewater
Having left the world of consultancy to carve out a career in retail, Kath Brown shared with Be the Business the ecommerce insights she picked up while working for outdoor apparel business Mountain Warehouse and ceramics brand Emma Bridgewater.
Digital Commerce
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
People & Team
Article
How to stop your employee talent from leaving the business
You spend all that time, money and effort securing the best hires and then your employee talent decides to leave well before you’d like them to. Find out how two very different businesses keep their best.
Talent development
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Leadership & Strategy
Article
It’s The Small Things: Detox Kitchen founder Lily Simpson
Detox Kitchen founder Lily Simpson shares the challenges of running a food business – from avoiding trends trap to learning to trust your instincts.
Structure your approach
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Leadership & Strategy
Article
Increase the opportunity for workplace chance encounters
Swindon-based business Infinity Nation creates lots of opportunities for chance encounters having seen the positive effect they can have.
Leadership Behaviours
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce