Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Leadership & Strategy
Article
A flat management structure can empower staff during rapid growth
A flat management structure gets rid of traditional hierarchies and empowers employees. We looked at the benefits and potential drawbacks.
Leadership Behaviours
People & Team
Article
Performance management can actually be fun
By its nature, performance management can be a sensitive subject for employees. But one company has found a way to make it more engaging and goal orientated.
Performance management
Digital Readiness
Article
Prioritising new business development
Yash Dubal, founder of A Y & J Solicitors, has chosen to seize the moment and come out fighting with exciting new business development and a marketing push.
Leadership & Strategy
Article
Increase the opportunity for workplace chance encounters
Swindon-based business Infinity Nation creates lots of opportunities for chance encounters having seen the positive effect they can have.
Leadership Behaviours
Leadership & Strategy
Article
Coronavirus: How to check which government support you can access
An raft of government support for business measures have been announced to help firms overcome coronavirus impacts. Here's what you need to know.
Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Leadership & Strategy
Video
Three tips for improving your business’s productivity
Andrew Peters, from Siemens, passes on three tips for improving your business’s productivity, based on his experiences in business over the past twenty years.
Leadership Behaviours
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Leadership & Strategy
Article
Do you really know what makes your business remarkable?
Martin Morales, CEO and founder of Ceviche Family, shares his top tips for building a remarkable business built on memorable customer experiences.
Support your employees
Leadership & Strategy
Article
Joining a family business advisory board can unlock new leadership skills
Three business leaders share their advisory board experience and reveal an unexpected perk – advisors to family businesses gain as much as they give.
Improve your own leadership capabilities
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
Sales & Growth
Article
How multiple product lines can be a more successful approach
While it may be tempting to focus on a few product offerings to really nail the proposition and offering, Be the Business spoke to five businesses not afraid to go big with their product lines to test and learn from customer feedback.
Expanding & Exporting
Leadership & Strategy
Article
A shared approach to a charitable initiative can bring a team together
When Nick Gold, MD of motivational and after-dinner speakers agency Speakers Corner (speakerscorner.co.uk) wanted to introduce a charitable initiative into the workplace he considered two approaches.
Vision & Values
People & Team
Video
Matthew Thomson of Fifteen Cornwall says drawing on your team’s knowledge can drive up productivity
Matthew Thomson of Fifteen Cornwall explains how important it is to draw on your employees’ expertise – especially what they know about your customers.
Talent development
Digital Readiness
Video
How digitally simulating your business can transform productivity
Andrew Peters tells us that using digitalisation tools to simulate your business can create step changes in productivity by helping you to see whether your processes are aligned with your value streams.
Digital Commerce
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Planning
Article
12 hospitality trends you should pay attention to
Businesses that rest on their laurels seldom prosper, and perhaps nowhere is this more true than in the fast-moving hospitality sector.
Digital Readiness
Article
Why a CRM system isn’t just for making sales
Often thought of as a corporate luxury, a CRM system is a tool facilitating sound communication between a business – both large and small – and its customers.
Digital Commerce
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.